Three factors manage and maintain customer loyalty

Understanding customers, making suitable approach strategies, and personalizing experiences are three factors stressed by experts for businesses who use technology to improve customer loyalty. Know...

Webview – New chatbot feature improves customer experience

Chatbots not only optimize business performance, but also deliver seamless experience and customer satisfaction. Advanced technologies and brand new features that are constantly updated...

FUNiX and tech firms joining hand in IoT, Automotive training

VNG, FPT Software, and LUMI Vietnam had officially become Strategic partners for training-recruitment with FUNiX, particularly in IoT and Automotive. According to the agreement signed...

FPT.AI Conversation adds CRM new feature to AI chatbot

AI has been an effective tool to enhance customer experience and maintain seamless communication in many businesses. FPT.AI chatbot’s self-supervised learning and other superior...

Go!Bus application reached 32,000 downloads within a week of release

The Go!Bus application, built using the Public Transport Control and Management system - FPT.iBus’s platform and data, is a project of collaboration from FPT.IS,...

FPT and Home Credit Vietnam cooperated to deploy Virtual Agent for...

FPT has just cooperated with Home Credit Vietnam Co., Ltd. (Home Credit) to launch a Virtual agent for Call Center in Vietnam. Developed on the...

Improving work efficiency by 150% with the digital management solution FPT...

The process digitalization and automatic work assignment solution for businesses FPT SPro had helped businesses to automatize 50-90% of tasks, as well as reduce...

FUNiX students: 86-year-old teaches himself programming, 12-year-old already knows 8 programming...

FUNiX, a member of FPT Education, is the first online university in Vietnam with a special method called FUNiX Way. At FUNiX, students become...

VioEdu awards full grants for Mathematics talents in Asia

On the recent June 28, the final national round to the first Asia International Mathematical Olympiad (or AIMO) in Vietnam, had been hosted, and...