After a period of testing, the technology news site TechInsight has now officially integrated podcast news on its website interface. From now, readers can listen to news on TechInsight beside other traditional means of access.

The idea of creating podcasts for TechInsight had long been nurtured by the news’ editorial team, who had been constantly looking for advanced technologies that can generate natural reading voices that are as human as possible. With the aim to bring a better experience where readers can still know what’s new on TechInsight while relaxing their eyes, TechInsight podcast had been born from the successful application of the Text to Speech technology from the comprehensive AI platform FPT.AI.

Podcasts are now integrated on TechInsight’s web interface.

This version of TechInsight was deployed only in a short time, with support from many AI experts, as well as readily available advanced technologies from the comprehensive AI platform FPT.AI – bringing quick and easy experiences in integration, interface, and management.

With its top-notch AI system and superior natural language processing capabilities, FPT.AI’s Text to Speech is leading in scores (among other pioneering platforms from Facebook, IBM, Microsoft…) in identifying Intents and Entities. Its sound processing solution also includes optimized phonetic components suitable for Vietnamese accents and conversational behaviors.

TechInsight podcasts are deployed on Amazon’s cloud computing platform, which eliminates all challenges in storing all contents. Furthermore, TechInsight readers will also be able to experience voices for all three regions of Vietnam, with 6 different voices, namely Thu Minh, Ban Mai, Le Minh, My An, Gia Huy, and Lan Nhi, and from which choose one that is most suitable for them.

At FPT.AI, technologies are always up to date with the newest trends, including: Natural language processing and Speech processing technologies, all in accordance with ISO 9001 and ISO 20000 standards. FPT.AI also follows the OWASP security standards for websites, and ensures its cloud services to be in accordance with ISO/IEC 27017:2015 standards regarding safety control.

FPT.AI’s voice quality is superior in natural-ness, automatic intonations and pacing for long sentences, and expressions. Therefore, the Text to Speech tool can also be applied in Virtual Agents that perform both outbound and inbound calls to and from customers, integrated on the call center channel. This solution will help automatize making and receive calls, or even redirecting them (Smart IVR), so as to optimize work efficiency of call center employees, as they will have more time to handle complex task (consulting and sales), thus saving business operation costs.

After three years since its introduction, FPT.AI had achieved encouraging results in both the domestic and international markets, with various customers in different fields (telecommunications, e-commerce, finance-banking, public administration) believing and choosing the platform. In particular, the product had attract 72,000,000 service requests every year, with over 30,000 annual programmer users. More than 1,000,000 end users are benefiting from the service every year, and FPT.AI is also currently a trusted partner of over 70 businesses in and outside the country.

The comprehensive AI platform FPT.AI from FPT Corporation had recently been named in the Top 10 Sao Khue Product of 2020 as one of the 10 most excellent solutions out of 186 nominations. FPT.AI is helping businesses to optimize business operations, save costs, and improve work efficiency and effectiveness in order to make breakthrough during this age.

Hannah Nguyen

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