‘Hi FPT’ application has just updated the latest version 4.4, offered more utility support customer interaction with service providers.
Hi FPT is a smart application researched and developed by FPT Telecom, which helps customers solve many problems in the process of using the internet. Highlight features of Hi FPT software are: traffic lookup, wifi password change, internet chargeback, online payment, transaction location search and connecting to FPT Play, Fshare, Fsend applications … Hi FPT software is supported on 2 operating systems iOs and Android.
Hi FPT application has just updated the latest version 4.4, offered more utility support customer interaction with service providers. Accordingly, version 4.4 will supplement the function of customer feedback and commenting after the completion of the support in terms of the quality of the TV service, the maintenance or service attitude of the maintenance personnel along with the reasons for evaluation.
Besides, the new version allows displaying the TV service pack information. Accordingly, if the customer subscribes to the service, Hi FPT will integrate the function of viewing the television service packages with the details of each customer box used, instead of displaying the Internet package on the personal profile screens like before.
In addition, customers will be able to manually rename the Box in the range of 2 to 25 characters, including letters, numbers and spaces. In case customers’ name boxes do not conform to the rules, Box system will show errors.
What’s more, with Hi 4.4 4.4, customers can view online e-bills. When the customer pays at the counter or via Hi FPT, the system will support the provision of electronic invoices in the customer’s history on Hi FPT, give them information on payment details and print invoices directly through the application if needed. Finally, this latest version also added information on FPT branch offices: office name, address, phone number and working time of each point.
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